[Update: macOS Affected Too] Weird Windows Bug Blocks Brands Pages on Facebook From Posting


Update: Seems to be down on Mac too. More below.

Facebook seems to have been hit by a weird bug which doesn’t let Business or Brand Pages post anything from a Windows PC. We have been struggling with this bug today, since our social media manager uses a Windows laptop and have had to use Hootsuite to tackle the issue, which surprisingly hasn’t seen much discussion.

As we discovered today morning, we were unable to post anything on the Beebom Facebook page from the Windows laptop. We tried using Chrome, our go-to browser but the text-box for writing a new post just wouldn’t load up. We disabled the ad-blocker which sometimes poses conflicts with Facebook pages. Still no luck. This is what we see when we try to create a new post:

[Update: macOS Affected Too] Weird Windows Bug Blocks Brands Pages on Facebook From Posting

Next, we tried Mozilla Firefox, where we had the same issue. Same on Microsoft Edge. Fortunately, we were able to post from a Windows PC using Hootsuite.

We found just one report on Twitter highlighting the issue, but even that hasn’t got too much engagement:

Strangely, the problem doesn’t occur on Macs, where we were able to post without any issue. It’s all the more weird when you consider that we were able to post to personal or community pages without a hitch, so the problem seems to affect Business or Brand pages alone.

While it might seem like a minor inconvenience since most major brand social media managers would be using a tool like Hootsuite, it’s a major lapse on Facebook’s part, since it affects brands and businesses which rely on the platform for revenue. At the time of writing, we were still unable to use our Facebook page from a Windows PC to post new content.

Update: Some of our readers are reporting that posting is not working on Macs either.

[Update: macOS Affected Too] Weird Windows Bug Blocks Brands Pages on Facebook From Posting

Reader Jean Luc Houedanou sent us a screenshot of Safari and Chrome on macOS, where you can see the blank area where the post-creation box should be. Thanks, Jean Luc and Brett!



comment Comments 8
  • Sean Holtz says:

    I develop on an iMac, and I have a MacBook Pro. I tried updating my Facebook page (Baseball Almanac) using Safari, Firefox, and Chrome. I get the same results. It started yesterday, and I tried all three three browsers today on both systems, still not able to make a new post.

  • Chris Crowstaff says:

    Same here, on a PC… (and surprisingly this article is the only mention I could see of this issue, on googling)

  • Brett says:

    Yep. Trying too post to my band’s FB page (from a Mac) and having the same problem. Just sent a screenshot to your above email contact.

  • Miza says:

    Same problem here. And I use a Mac.

    • Nikhil Subramaniam says:

      Send us a screenshot that we can add up there. Thanks!!

  • Fabian Lutz says:

    We have the same problem here! Any reactions from FB so far?

    • Nikhil Subramaniam says:

      No response from FB so far. We have reported it

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