Kishalaya Kundu
As part of its efforts to better serve its customers in the Delhi-NCR region, Lenovo-owned smartphone-maker, Motorola, is announcing its first-ever service camp called ‘MotoPitstop’. The camp will be held on May 12 and 13, from 10am to 6pm across all Motorola exclusive service centers in the Delhi-NCR region, and according to the company, will offer a seamless service experience for all out-of-warranty customers.
As part of the initiative, the company says it will waive off all service charges on repairs of Motorola devices, and even offer a 10 percent discount on spare parts and accessories. The company is also promising a turnaround time of just 2 hours for servicing.
There’s also a free ‘Handset Upgrade Offer’ that will likely allow customers to get their hands on a new Moto device at a reduced cost in exchange for their old handset. However, there’s not a lot of details about the plan at the moment, so it’s not immediately clear if you can exchange older devices of any make to grab a new Moto smartphone during the event.
In a press statement released earlier today, Rachna Lather, the Marketing Head at Motorola Mobility in India, said that customers have always been the ‘top-most priority’ for the company. According to her, “Our aim is to ensure that every customer gets the best service support throughout the product life-cycle.”
Either way, in case you’re interested, you can get your free service by registering via this link.
What about in Raipur, did only the people of Delhi us Moto handset do have a camp everywhere.