Ok Google Not Working? Here’s How to Fix It

Google Assistant is very useful. I personally use it on a daily basis to check weather reports, get my daily briefing, and follow my favorite sports team. While I didn’t have any problem using Google Assistant in the past, I have seen many people complaining about it not working properly. Mostly, people complain that the Assistant doesn’t respond to them when they are using the “Ok Google” command. In this article, we are going to take a look at several solutions that can solve that problem. So, if Ok Google is not working for you too, here’s how you can fix it:

Ok Google Not Working? Here’s How to Fix it

There are many reasons why “Ok Google” might not be working on your Android device. That’s why we are going to take a look at several solutions for the same problem. Do try them all on your device to see which one solves your Ok Google not working problem:

1. Retrain Voice Model

One of the biggest culprits behind the not working of Ok Google is that users didn’t take time to set up the voice command accurately. If you have not trained your Ok Google voice command accurately, Google Assistant might fail to recognize your voice. That’s why you should take some time to retrain your voice model.

1. Retrain Voice Model 1

To retrain your voice model, first, open the Google Assistant then tap on the symbol at the top-right corner (marked in the picture above). Now tap on the three-dot menu and then tap on Settings. Here, under the Assistant tab, scroll down to find the “Assistant devices” menu and tap on your device.

1. Retrain Voice Model 2

Now, all you need to do is tap on “Voice Model” -> “Retrain voice model” and follow the steps to retrain your voice model to Google Assistant.

1. Retrain Voice Model 3

2. Clear cache for the Google app

Another thing that you can do is to clear cache from the Google app so that it can get a fresh start. To do that, open the Settings app on your phone and then go to Apps -> Google.

2. Clear cache for the Google app 1

Now, tap on “Storage” and clear the cache by tapping on the “CLEAR CACHE” button. One thing to note here is that the Settings app on your phone might look different from mine because you might not be using a stock Android device. Do not worry, the steps are the same and will work on any phone.

2. Clear cache for the Google app 2

3. Reinstall the Google App

If clearing the cache does not work for you, you might have to uninstall the application and then reinstall it on your device. The uninstallation process is pretty simple and I hope that you know how to do it on your specific Android device. If not, follow the steps below as they are universal and will work on any Android device.

3. Reinstall the Google App

First, open Play Store and then search for Google. Tap on the result marked in the picture above, and then tap on the “Uninstall” button. Now, restart your Android device and then repeat the same process. The only difference here is that you will tap on the “Install” button to install the app on your device.

4. Check the Language Settings

Sometimes, the “Ok Google” command doesn’t work on your device as you have selected the wrong language settings. To make sure that isn’t the case with you, launch the Google app and then go to More -> Settings -> Voice -> Languages, and make sure that the right language for your region is selected.

4. Check the Language Settings

5. Do a Mic Check

Since Ok Google depends on your phone’s microphone, it’s always good to see if it’s in good working condition or not. Sometimes, a faulty mic is the reason behind Ok Google not working on your phone. To do a mic check, just open any recording app on your phone and record your voice. If it doesn’t sound as it should, the problem is with your mic and you should get it repaired.

SEE ALSO: 10 Best Call Recorder Android Apps (2018)

Get Ok Google Working on Your Device

I hope that these solutions will help you get Ok Google working on your Android device. If you still face any problem, comment down below with your device name and model so we can check it out if the problem is specific to your device or not. Also, if you want to share any tips regarding Ok Google not working problem with us, the comments section is all yours.

comment Comments 6
  • Drew says:

    Motorla 5G ACE
    Problem just started yesterday. This issue has been happening for years with other phones, what is their excuse now ? I’ve tried the troubleshooting steps and still nothing. Brand new phone too.

  • Basil says:

    Mine suddenly stopped working after having messed around with some new headphones. I plugged them back in and then unplugged them and it started working again. Just sharing my experience in case it might help others.

  • Cknight says:

    LG v40 AT&T with Android 9
    Pressing the quick access button on the side of the phone or holding home key yields “cannot reach google at the moment”. Pressing the mic on Google search bar will result in “something went wrong try again”
    Factory reset did not solve this. I have another LG v40 that works flawlessly.

  • Ranjith says:

    I have some problem on Google assistant .why means assistant voice not activate I don’t know why this problem

  • Arun says:

    I m using a new OnePlus 7T which I recently purchased a Month ago and for some reason Ok Google is not working on my device.i tried all the possible troubleshooting steps to no avail .

  • Patrick W Laundra says:

    I’ve done every one of these several times. even un & re installed, lost all my updates. installed updates from the play store & sill not current. it still doesn’t work, and the newest features are gone. after all that now it’s even worse.

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