- Contact Snapchat support if you have been logged out of your Snapchat account and cannot log back in.
- If your contact details haven't been changed, then reset your password to log into your account.
- Remove any other devices signed with your account immediately and set up two-factor authentication.
Have you noticed suspicious activity on your Snapchat account? Maybe your friends have received Snaps that you didn’t click or share with them, or you are getting emails and notifications to change your Snapchat password. If that is the case, then don’t panic. You can easily handle this situation and recover your Snapchat account if it has been hacked in this guide.
Check Whether Your Snapchat Account is Hacked
If you have doubts about someone hacking your Snapchat account, there are ways to find out. Some telltale signs can help you confirm your suspicion. We have listed them all below, so check them out and see if they match your current situation.
- You have been logged out of your account and are unable to log back in.
- Getting logged out of your account frequently.
- Your email address or registered phone number has changed.
- Unknown people in your friends list that you don’t recall adding.
- You find out that a payment has been made to get Snapchat+ even though you didn’t initiate it.
- Changes to your avatar or missing chats, and conversations.
- Your friends are receiving Snaps and messages that you didn’t send them.
- You receive an email or a notification that your Snapchat account was active from a different location.
Recover Your Hacked Snapchat Account
If any of the above statements helped confirm that your account was being hacked, look at the methods below and try to regain access to your account yourself.
Method 1: Contact Snapchat Support Team
Starting with the worst-case scenario, let’s say you don’t have access to your account anymore. The hackers have changed your email and phone number, leaving you no possible way to log into your account. In this case, the best option is to contact Snapchat’s support team.
- Head over to Snapchat Support page using this link.
- Select I think my account was compromised from the “Submit a request” page.
- Now fill out the form below with the required details and click on Submit.
![Contact Snapchat Support](https://beebom.com/wp-content/uploads/2024/08/Contact-Snapchat-Support.jpg?w=1024)
The support team should help you recover your account and secure it, so such incidents don’t take place in the future.
Method 2: Change Your Snapchat Login Password
If in case you are still able to log into your account but suspect someone keeps logging you out, then you can give them a taste of their own medicine. How? By changing your account password and locking them out. Here is how you can do it.
- On the Log In page, tap on Forgot your password?.
- Now pick between Via Phone or Via Email.
- Enter the email or phone number associated with your account, then hit Submit.
- On the next page, enter the six-digit code or use the link received in your email.
- Now create a new password for your account and tap on Save.
![Snapchat Reset Account Password](https://beebom.com/wp-content/uploads/2024/08/Snapchat-Reset-Account-Password.jpg?w=1024)
Method 3: Remove Other Signed In Devices
Using the above method, you have logged into your account or have access to it. Then the next step is to kick out the hacker. You can do so from Session Manager on Snapchat. You can manage all devices signed in with the same account. Let’s look at how to remove the hacker using this method.
- On Snapchat, tap on your avatar icon at the top left.
- Then tap on the gear icon at the top right to open Snapchat Settings.
- Here, scroll down and select Session management.
- Press the x icon on every other device logged into your account.
- Select OK in the confirmation prompt.
![Removed Saved Devices Snapchat](https://beebom.com/wp-content/uploads/2024/08/Removed-Saved-Devices-Snapchat-.jpg?w=1024)
- Next, go back to the Settings screen, and tap on Saved Login info.
- Tap on the minus – icon next to the unknown device.
- Choose Yes on the confirmation prompt.
![Remove Login Info Snapchat](https://beebom.com/wp-content/uploads/2024/08/Remove-Login-Info-Snapchat.jpg?w=1024)
Once signed out, the hacker won’t be able to log back in. That is, if you have changed the password using the method above. For additional security, set up two-factor authentication, and get a recovery code for your account.
These are some of the ways that we could come up with to help you recover your Snapchat account. Check out our How to Recover Your Snapchat Account guide, which provides you with additional security tips to prevent your account from being hacked in the future. You never know when this situation can occur, so it is best to enable two-factor authentication and regularly update your password.
If you have any concerns related to this guide, then do share them with us in the comments section below.
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no help
Hey, so my Snapchat got hacked and they changed everything in the account. What you gotta do is ave your friends report the account, the more reports the better, I had all my friends report and within a couple hours Snapchat realized what was going on and I was able to get my account back and change the password and information. I hope this helps.
My account got hacked as well. My email is correct on my settings but I am unable to access my account without crashing multiple times. Even though I get reset the password links I am still unable to change my password and I have 3 years worth of memories.
Any suggestions? Do you think my account will be recovered?
They are all scammers, they will make you pay after which they will give you an excuse asking you to pay more money, they have ripped me of $2000, i promised i was going to expose them. I figured it all out when my colleague took me to Pavel (goodslvester@gmail.com/ whatsapp:+15127105343 ) He did perfect job, he hacks all accounts ranging from (Emails, Facebook, whatsapp, imo, skype, instagram, Phone cloning, DMV removal, tracking locations, background checks Kik etc. he also hacks cell phones, cell phone tapping and cloning, clears bad driving and criminal records, bank transfers, locates missing individuals e.t.c. You should contact him and please stop using contacts you see on websites to execute jobs for you, you can ask around to find a real hacker.
same thing happened with me
account got hacked they changed my email and number their is no way I can deactivate ?
I have emailed snap a few times and they still haven’t gotten responded to me. I just want to know if they’re at least trying to get it back. I want to get back inside for the simple fact that it’s my snap, it belongs to me, and three years worth of memories are in the account. The hacker changed my number and my email. So there’s no way for me to change my password. They pretended to be my friend so I was trying to be helpful. So mad I fell for it????I just want team snap to email me back and let me know if they’re trying
same I fell for it today have you gottan any help
same I fell for it today have you got any help
Same thing happened to me☹︎
Same thing happened to me
Have you fixed it yet? Has Snapchat gotten back to you?
Same.. have they gotten back with you to recover your snap?
My dumbass fell into the hackers trick y’all be careful with this shi because a hacker will send you a message from one of your friends account and they will play as them and they all try to get your information and everything and if you give it to them they hack you I LEARNED MY LESSON‼️I just want my account back????????
They did that to me too. they also got my bank information and drained all my money. Snap hasnt done anything to help and i cannot figure out how to get my snap back);
Omg me too. My account is locked so they can’t get back into it, but I still want my account back. Like I’m so sad I fell for it????????♀️
Girl me too☹︎
Hi there, just curious, my account was the one doing the messaging. What have they done with your account? Have you been blackmailed? I’m a teacher so i’m concerned about private images being leaked.
im scared im 17 and someone hacked my account a d i have nudes im scared someone help me please
so i did the steps , how will snapchat contact me? my email has been hacked!
WTF my account was hacked july 11th 2017 im super mas and they are starting to pluck my last nerve if they dont goive me my account i need my fuckin account other wise i mo go see them my self at thier head quarter
So others have been hacked too! SAME.. I now have someone asking to PAY for the hacked accounts username. This is so stressful!!!
I have done this so many time still I haven’t got any response the Snapchat team ????
My e mail and password and phone number has been changed I have contacted snap support several times and I have not gotten any help. Some one please help me.
Same thing happened to me ????
My life was falling apart, I was being cheated and abused, I had to know the truth and needed proof. I contacted a private investigator that linked me with BILL who took care of the hack job. He hacked her iPhone,Facebook,Instagram, Whats app, twitter and email account. I got all I wanted as proof . I”m glad i had a proven truth she was cheating . Contact him for any hack job. Tell him i referred you to him, he will surely meet your hack need. Contact: billhackwizard@ gmail .com OR text him on (314) 833-9209 he will be glad to help you.
Does this cost anything?
Hello
I have been hacked my account
Email:
The last password:
Help me please
Ive done this twice & i still havent got a respone the “snapchat team” isnt helping me at all.
Do they really not help⁉️????
I need my account back too I emailed them like 6 times ???? they ain’t shit
Hoe long does it take for Snapchat to email you?
I’m wondering the same thing because it keeps sending people things from my account
Same here☹️