How to Fix USB OTG Issues in Android

How to Fix USB OTG Issues in Android Devices

The USB technology has been around for some time and has played an incremental role in uplifting the usability of the smartphone. The USB OTG (On The Go) capability has boosted the smartness of today’s phones a notch ahead. The fact that you can access files by plugging your USB flash drive to your phone is not only cool but convenient too, if you have a phone with low storage. Plus, improvements in technology like the USB Type C format has made accessing files through OTG, a lot faster. However, there are certain USB OTG issues that many Android users face. Well, we are listing down the various USB OTG problems along with how you can fix them:

The USB OTG flash drive isn’t connecting to the phone!

This depends on two major reasons – the first one being that you have overlooked the specification sheet of your handset. In that case, you should read it back and find out if your phone supports USB OTG functionality or not.

The second reason is that users have ensured the compatibility factor but haven’t delved into technicalities of how USB OTG works. We have broken down these reasons below:

1. Is your USB OTG drive as old as Charles Babbage’s machine?

We often prefer to swap our month-old smartphones for the latest offering but do not pay attention to our ageing accessories. Older flash drives were designed keeping in mind the devices from yesteryears. The older generations of USB devices are slower and comparatively, more resource hungry. Plus, they need a substantial amount of power and voltage to aid transfer of data.

On the other hand, modern day smartphones are technically advanced and are designed to run on lower power for optimum efficiency in performance. So, the ports in smartphones give out lesser power to slave devices, limited by their manufacturer. New USB OTG devices are designed to work on old, as well as new devices. They can adjust to varying levels of power input from USB ports of the host devices.

2. Software Compatibility Issues

Since the inception of computers, the annoying issue of file format compatibility has plagued us, making our lives more stressful. Your phone’s hardware might detect the attached peripheral but the software fails to recognize its file format system.

What’s the solution?

Well, you can’t get rid of them completely. But, there are some workaround solutions for USB OTG issues, that can do the job for the time being.

  • For the first issue

Prefer upgrading to newer thumb drives, especially from renowned manufacturers like SanDisk. USB OTG drives from renowned makers might be a tad bit expensive but chances are, they will work a lot better with your device. They provide faster data transfer speeds and are designed to work on low power with smartphones. They won’t affect the health of your phone’s battery and the chipset, thus ensuring that the hardware is happily synchronizing with the software.

usb-type-c-pendrive

  • For the second issue

If your device does support USB OTG and software incompatibility is the issue. I would suggest you to switch to a better file manager app that has clever algorithms to figure out a way to deal with file formats of your portable devices. It will able to detect your new thumb drive or even an old thumb drive. You can find many capable file managers on the Play Store, each with its own advantages.

For instance, I plugged in a relatively old flash drive on my new Android phone and the native file manager failed to identify it. I could access the files only after I installed a separate file manager like ES File Explorer that can deal with advanced levels of system file operations.

SEE ALSO: 12 Unique Ways to Use USB OTG on Android

Fix Your USB OTG Problems

The USB OTG functionality is a great feature, which comes in handy for various situations. Therefore, ironing out its issues will help you get the best out of your Android device. However, we recommend you to always upgrade to the latest technology every year. We know that it might be heavy on your wallet but newer gadgets and accessories always deliver a better experience.

If you have any other issue related to the USB OTG functionality or have better solutions to the above-mentioned problems, you can share your thoughts in the comments section below.

74 Comments

    1. I don’t think it’ll work but you can try on a Laptop or Computer after drying it and giving a little heat of Sunlight.
      I hope your problem will be solved and if it’s get solved Pray for me Once 😊

  1. Hey can someone help me. So my mom owns a realme c3. Previously all of her OTG’s worked on that phone but recently it all stopped working. The OTG isn’t the problem since they worked well with her samsung j7 pro. I tried things but it just won’t work. Does anyone know what should I do?

  2. I m using Mi Max 3. While transferring some files , the process failed several times and usb starts asking top format . This happened around 10-15 times. Finally after transferring files when I disconnected usb from my android , it started asking to format again . Then atlast my phone stopped recognizing my usb . (My Usb is 1 year old now)

    1. You should use Windows to format your usb for once and than try to download a new driver pack from the manufacturers official Website and install it using Computer or you can also use your cousin’s Laptop to flash it and reinstall the latest driver and boom your problem is no more.
      You can pray for me once cuz I have lots of problems in my life if It helped you.

  3. My flash drive (128gb) is working and well functioning on my computer, but fails to read on the TV and it also reads on my phone but displays errors, and some times it asks for me to format it although I formatted it several times ….what could be the problem

    1. I had this same issue earlier. Format the flash drive on your computer, and this time, uncheck the quick format box and use full format so that it will rectify all issues in the flash drive. The process might take up to an hour.

  4. Trying to charge my phone with charger not its own charger, it continue to ask me to go to settings and on OTG I can’t charge with the charger am using before. Help me out please

  5. I just changed my charging port my new charging port not supported otg plzz help which charging port is goot for my mobile (lenovok6 note)

  6. i have a 64gb sandisk dual usb otg flash drive and when i plug it to any phone it pops up and instantly disappears but shows the disconnected notice when unplugged

  7. In vivo y71 while cutting movie to SanDisk ultra
    Pen drive it was stuck in 56persent
    Please give solution

  8. My phone is Tecno sparck 4 am having OTG problem and it keeps my phone from charging and keeps popping up ( connected to other devices successfully) please help me out

    1. This worked for me you should check also
      Plug a usb mouse in your phone , check if a arrow pointer appears on your phone’s screen.
      If it worked then plug it out and then plug your usb flash drive…
      Maybe this trick helping for you.

    2. This worked for me you should check also
      Plug a usb mouse in your phone , check if a arrow pointer appears on your phone’s screen.
      If it worked then plug it out and then plug your usb flash drive…
      Maybe this trick helping for you..

  9. Good morning to you. I work up this morning after using my OTG Flash drive only to find out that I inserted it to my phone to get some files and it didn’t show the regular light. And didn’t display at all. Please what could the problem?

  10. is affecting my own phone too for the past 5days now my phone am on on 12% since even if i plugged it is still giving the same problem even if i off it.. I’m crying for i need help please fellas…the funniest part is that there is nepa light all through and is still not charging the OTG NOTIFICATION problem is affecting me SERIOUSLY somebody please heppppp!!???

  11. I downloaded some files from Google Drive into my OTG, then after that incident, my OTG won’t appear on my phone anymore. Before the Google Drive incident, it was working perfectly. How can I fix this? Do I need to format my OTG?

  12. well I have Techno spark 4 air had no OTG connected but this keeps my phone from charging and keeps popping up showing me to enable OTG . what should I do ?

  13. My phone is Tecno sparck 4 am having OTG problem and it keeps my phone from charging and keeps popping up ( connected to other devices successfully) please help me out

  14. My phone is infinix hot8 I am having OTG problem and it keeps my phone from charging, and keeps popping up (connected to other device successfully) please help

  15. My phone is infinix hot8 I am having OTG problem and it keeps my phone from charging, and keeps popping up (connected to other device successfully)

  16. My phone is infinix hot 8 is having otg problem and because of that it’s stop my phone from charging pls help me what should I do

  17. Please OTG has stop my infinix hot 6pro from charging please what can I do to stop it and make my phone charge

  18. I’ve connect my OTG USB but in my phone file manager it doesnt detected.i think my OTG USB is broken.can you help me please…

  19. My phone is infinix hot 8 is having otg problem and because of that it’s stop my phone from charging pls help me what should I do

  20. same problem here but having samsung galaxy C7 Pro(c type charging point) when ever i use OTG to use pen drive is simply doesn’t show however the charging is going on nicely.
    is there any solution for it

  21. I am having Samsung J8 mobile and it was support USB storage to PC and OTG support but after update Android version to 9 my phone not detect USB and OTG. I’ve tried N no. Cases but no solution.
    Please help to resolve this problem.

  22. may sandisk USB OTG corrupted but it working while when i put in my device my OTG required formatting but cant format it. how can i solve this problem?

  23. Hii, i have a Nokia 6.1 mobile with Android 10. I tried to connect my Ext HDD or any other Usb, the mobile always asks me to format the devices connected. Why is this happening?

  24. It was not solved my case. I have Umidig Z Pro, runing Android 7.1.1. I already have checked OTG, use app to checked it OK, but when I connect USB or Micro SD Card via USB adapter, It has nothing, no power display on USB, but if connect it to Xiaomi it worked 100%.
    Could you advise me how to do and solve this problem?
    Thank you very much for your help.

  25. My infinix hot supported otg but when I plug in my USB it usually tell me otg functions not supported please what should I do

  26. I used Sony Experia X for almost 2 year. Also with Sandisk OTG 64gb. Recently my phone couldn’t detect the OTG when plug in. What should I do?somehow others phone like Asus could detect it, how come my phone cannot.? Any idea?

  27. My galaxy s9 + says I have an osg cable attached but I dont and its draining my battery!!!!

  28. In my tablet sumsung 8.0 an otg connecting but not accsable and automatic media device disconnected

  29. Sir, I can’t read/view any type of file directly from sony otg 32gb pendriveon my redmi 4 mobile..
    Whenever i open files from otg pendrive it says”cant open file.. pls copy file to internal memory”
    Pls solve this.

  30. I have Xiaomi Mi A1 phone ,I have faced the otg connection problem after update the Android with stable update,
    So ,how to resolve my problem,

  31. Seems like we all have the same problem. I have 7 sandisk dual drives that worked in my LG stylo 3 Plus until about 2 weeks ago. I can still access all my flash drives files on my tablet, just not my phone Anymore.i did update ES explorer about the same time as this problem happening.

  32. I am using a Sandisk pmc usb3.0 OTG drive. Connected to my OPPO F1 Plus. Picture files is OK to view, but all videos cannot be played. The files are there, but so far no players can play the files. Please Help!!

  33. My phone and my sister’s phone can’t read my otg flash drive(usb) but when i plugged my otg on our t.v. it worked.

  34. MI A1 mobile but in the mobile OTG not supported
    Oreo update 8.0 .0 in the update it does not use the OTG
    What the solution for enable the OTG in this mobile

  35. Hello, I’m using Nokia 3. I have this OTG pendrive (samsung brand), so I when I plugged the OTG to my phone, my OTG appeared in my file manager. So I tried to copy a video from my internal storage to my OTG. So after that, I tried to eject the OTG and check back whether the video is still in there, but unfortunately the video gone. So I tried to download file manager app like ASTRO, I still can’t find the video. So I tried to copy a video from my internal storage and paste it to my OTG by the app. Then I ejected it. Then I check back, the video is still there. Butttttt unfortunately, the video can’t be play. UGH WHAT A LIFE PLEASE HELP ME TELL ME WHAT TO DI NOW

  36. I have a samsung a8 and usb otg is working great but suddenly its not working when i plug my usb its not detected by my phone even if i plug my phone in a pc its not getting detected by the pc. Need some help

  37. I have rooted my lenovo a 2010 a
    Rooted verify success
    Now I installed many file manager app like usb otg helper
    Es file explorer
    Stick mount app
    But my otg sandisk32 GB not showing any icon connect in phone
    I have also checked otg support app
    Compatibility
    It shows compatibility yrs
    Suggest me to connect otg after king root verify

  38. my huawei y6 pro is otg supported. but when I connect otg it says, Can not load usb.Check if ur usb drive is FAT32 or not.But my pendrive is FAT32.I have tried different pendrives but same problem occurs. What should I do now?

    1. Comment:mine did not even show signs of otg plugged I am thinking its the cable that is faulty wich type of cable do u used

  39. My tablet was able to read OTG devices with no problem. Today, the feature stoped working. I have tried four different OTG cable and two different storage devices–one a USB flash drive. All these worked in the past. I tried rebooting and soft resets to no avail. Even a hard off/on. It still won’t recognize the OTG. (The tablet still charges from the same micro USN port. Any ideas?

  40. My tablet was able to read OTG devices with no problem. Today, the feature stoped working. I have tried four different OTG cable and two different storage devices–one a USB flash drive. All these worked in the past. I tried rebooting and soft resets to no avail. Even a hard off/on. It still won’t recognize the OTG. (The tablet still charges from the same micro USN port. Any ideas?

    1. my huawei y6 pro is otg supported. but when I connect otg it says, Can not load usb.Check if ur usb drive is FAT32 or not.But my pendrive is FAT32.I have tried different pendrives but same problem occurs. What should I do now?

  41. My umi emax mini is compatibel and I have tried connected a mouse to it, both cable and wireless, both mouses get a signal as I can see the leading light come on but no “arrow” pops up on the screen as it should… The screen works but is unresponsive to the touch so that is why I wanna connect a mouse to it…

  42. I have sansui horizone 2, in this phone firstly otg detect but now otg does not detect what problem is going on.
    I already factory rest of my phone but problem still nt solve

  43. i have a san disk usb otg but as I plug it to the port sometimes it will be detected but sometimes not..what should i do to fix it?

  44. i have Samsung Galaxy j2 2015 first time it’s support then next time i insert my pen drive then not connect
    i change otg
    and reset mbl
    my pen drive is sanDisk 32 Gb
    plz help

    1. same problem here but having samsung galaxy C7 Pro(c type charging point) when ever i use OTG to use pen drive is simply doesn’t show however the charging is going on nicely.
      is there any solution for it

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