- To restore your Snapstreak, tap on the Restore badge next to the chat with whom you have lost your Snapstreak.
- You can only restore your Snapstreak once for free, you'll be charged for the next time you use it unless you're a Snapchat+ member.
- You can also reach out to Snapchat support team from Settings and fill a form to recover your streak.
There can be nothing more devastating than losing a Snapstreak that you and your friend have been holding on to for months, or even years. You might start to think all that effort went to vain, but there’s no need to panic here. There are a couple of ways that can help revive your streak in no time. So keep reading if you want to learn how to restore Snap streak on Snapchat.
What is a Snap Streak?
If you have stumbled here, then you already know your basics, but here’s a quick recap. A Snapchat streak starts when you and a friend start sending Snaps to each other daily. You keep it up for three days, and you have started a new Snap streak represented by a fire “🔥” emoji.
In case either one of you forgets to send one within 24 hours, then an hourglass ⌛emoji will show up. This is a warning that your Snap streak is about to expire in a few hours. You and your friend need to send one ASAP to keep it going. Fail to do so, and you’ve lost your Snap streak along with all the hard work you’ve put into sending them.
How to Restore Streak on Snapchat
Now that you have lost your Snap streak, the next question is, “How to get it back?”. Well, there are two ways to go about it. We have discussed both of them below. Checkout before it’s too late.
Method 1: Use Your Free Streak Restore
Each Snapchat user gets a free Snap streak Restore every month. This allows you to recover your lost streak with your friends. This option will be available for 24 hours after you’ve lost your streak. Here’s how you can use it to get back your Snap streak.
- Open Snapchat, and tap on the Chat tab at the bottom.
- Here, tap on the Restore option next to the friends chat. You can also use the Restore streak option inside your friend’s profile page.
- In the confirmation prompt, tap on Restore again.

Snapchat Plus users get five of them, which get refilled every month. You’ll be charged 99 cents per Restore after you have used your first one.
Method 2: Contact Snapchat Support to Restore Streak
Another way to get back your Snap streak is by contacting the Snapchat support team. If you reach out to them about your lost streak, then they might help you recover it. This method is obviously free and works for the most part. Here’s how you can contact Snapchat about your lost Snapstreak.
- Using your desktop or mobile browser, head over to Snapchat support (website).
- Here, select the I lost my Streak option.
- On the support page, tap on this form link.
- Here, fill out the form and then tap on Submit.
Team Snapchat will receive your request, and they should reach out to you and help recover your lost Snapstreak. Even if you forgot to send Snaps to keep the Snap streak alive, you could add that piece of information in the “What information should we know?” section in the support ticket. And cross your fingers and hope the company restores your Snap streak.
We have heard of Snap streaks being restored with ease, even in such forgetful instances. That said, you are unlikely to get back your streak if you make this a habit. Good luck, and let us know if you got your Snap streak back in the comments section below.
Yes, Snap streaks are limited to a 24-hour window. Sending text messages in the chat does not keep the streak alive. You need to send (as well as receive) Snaps within the 24-hour window to keep your streak going on Snapchat.
The hourglass emoji next to the fire emoji means that you are about to lose a Snap streak with someone. You must send them a photo or video right away to keep your Snapchat streak alive. They also need to send a Snap back if they see the hourglass emoji next to your name in the chat.
The Hourglass emoji lasts for four hours before it disappears, along with the Snap streak fire emoji. This indicates that your streak has ended. You will then need to follow this tutorial to recover your Snapchat streak.
No, one person cannot keep a streak alive. Both parties need to send a Snap (photo or video) to each other at least once within a 24-hour window (essentially once every day) to keep the streak alive on Snapchat.
Typically, once you file a request to restore a streak, the Snapchat team takes around 24 hours to reply and inform you whether you will get back your streak or not. The streak is restored with ease if you missed it due to server outages or technical glitches, but don’t forget to send Snaps and make it a habit.