- To restore your Snapstreak, tap on the Restore badge next to the chat with whom you have lost your Snapstreak.
- You can only restore your Snapstreak once for free, you'll be charged for the next time you use it unless you're a Snapchat+ member.
- You can also reach out to Snapchat support team from Settings and fill a form to recover your streak.
If you and your friend have been holding on to Snapstreak for a while, probably months or even years, then there can be nothing worse than losing it. Could be that you forgot about it, got busy with something else, or Snapchat’s server just gave out on you. But don’t panic, there are still a few ways to restore it and in this read, we’ll show you exactly how you can restore your Snapchat streak.
What is a Snapstreak?
I know if you have stumbled upon here then you already know your basics, but here’s a quick recap. A Snapstreak starts when you and a friend, on Snapchat, start sending Snaps to each other daily. You keep it up for three days, and you have started a new Snapstreak represented by a fire “🔥” emoji. It’s not a one-man process, as you both will have to send each other Snaps to keep it going.
In case either of you two forgets to send one within 24 hours, then an hourglass ⌛emoji will appear next to your friend’s chat. This is a warning that your Snapstreak is about to expire in a few hours. You and your friend need to send one ASAP to keep it going. Fail to do so, and you’ve lost your Snapstreak along with all the hard work you’ve put into sending them.
How to Recover Lost Snapstreak on Snapchat
Now that you have lost your Snapstreak, the next question is, “How to get it back?”. Well, there are two ways to go about it. We have discussed both of them below. Checkout before it’s too late.
Use the Restore Snapstreak Option
Each Snapchat user gets a free Snapstreak Restore, allowing you to recover your lost streak once with your special friend. This option will be available for 24 hours after you’ve lost your streak. Here’s how you can use it to get back your Snapstreak.
- Open Snapchat, and tap on the Chat tab from the bottom.
- Here, tap on the Restore option next to the friends chat. You can also use the Restore streak option inside your friend’s profile page.
- In the confirmation prompt, tap on Restore again.
You’ll be charged 99 cents per Restore after you have used your first one. However, Snapchat+ users get three Restores for free every month.
Contact Snapchat Support
Another and more traditional way to get back your Snapstreak is by contacting the Snapchat support team. If you are quick and reach out to them about your lost streak, then they might help you recover it. This method is obviously free and works for the most part. So let’s see how you can contact Snapchat about your Snapstreak.
- On Snapchat, tap on your Bitmoji avatar at the top left.
- Now tap the cogwheel icon at the top right.
- Scroll down to the “Support” section, and select I Need Help.
- Here, tap on I lost my Snapstreak.
- On the support page, tap on the “this form” link.
- Here, fill out the form and then tap on Submit.
Team Snapchat will receive your request, and they should reach out to you, and help recover your lost Snapstreak.
So that was our guide on restoring Snapstreak in Snapchat. Even if you forgot to send Snaps to keep the Snapstreak alive, you could add that piece of information in the “What information should we know?” text box in the support ticket. And then, you can cross your fingers and hope the company restores your Snapstreak.
We have heard of Snapstreaks being restored with ease, even in such forgetful instances. That said, you are unlikely to get back your streak if you make this a habit. Good luck, and let us know if you got your Snapstreak back in the comments section below.
Yes, Snapstreaks are limited to a 24-hour window. Sending text messages in the chat does not keep the streak alive. You need to send (as well as receive) Snaps within the 24-hour window to keep your Snapstreak going on Snapchat.
The hourglass emoji next to the fire emoji means that you are about to lose a Snapstreak with someone. You must send them a photo or video right away to keep your Snapchat streak alive. They also need to send a Snap back if they see the hourglass emoji next to your name in the chat.
The Hourglass emoji lasts for four hours before it disappears along with the Snapstreak fire emoji. This indicates that your streak has ended. You will then need to follow this tutorial to recover your Snapchat streak.
No, one person cannot keep a Snapstreak alive. Both parties need to send a Snap (photo or video) to each other at least once within a 24-hour window (essentially once every day) to keep the streak alive on Snapchat.
Typically, once you file a request to restore a Snapstreak, the Snapchat team takes around 24 hours to reply and inform you whether you will get back your streak or not. The Snapstreak is restored with ease if you missed it due to server outages or technical glitches, but don’t forget to send Snaps and make it a habit.
