If you’re finding it a little difficult to upload Stories or message friends on Snapchat this New Year, then you’re not alone. The app seems to be down for a large chunk of users, who’ve been sending in reports of how their messages are not being sent or they’re unable to log in.

According to real-time outage tracking website Downdetector, Snapchat first went down at 4:43 pm EST. Complaints started pouring in large numbers within minutes with users unable to send or receive snaps and the app crashing every time they fired it up.

This is surely frustrating for about 150 million dedicated Snapchat users, who’re looking to welcome 2018 with their friends and family but cannot. A lot of them have taken to Twitter to air their concerns over this downtime. Here are a handful of reactions to Snapchat being down:

The Snapchat Support team has tweeted that they’re aware of the “troubles with the app” and are trying to fix the same. And it is suggested that you stay logged into the app as the app may crash if you try to log in right now (many users have reported this issue). The official tweet is attached underneath:

It’s reassuring that the company is working to fix the outage problem with Snapchat, but it is not alone to face outage issues due to New Year’s Eve surge in traffic. Even WhatsApp, went under due to the massive influx of messages welcoming 2018. The app managed to resume normal service soon after, however, no such luck for Snapchat die-hards.

Are you still facing problems with Snapchat? Unable to send and receive messages? Let us know by leaving a comment down below.