Apple saw the end of the year 2017 surrounded by a sea of lawsuits as the company publicly admitted to slowing down iPhones due to low battery health. The user community was obviously raged, and the company has been slammed with at least 26 class-action Lawsuits. While the company has started offering discounted battery replacements, the customers, including many in the US, still aren’t satisfied and want more answers.
As reported by HotHardware, Apple is now facing a potential inquiry from US House Republicans regarding their throttling policy. Four of the US House Republicans, including the chairman of the Energy and Commerce Committee, wrote a letter to Apple’s CEO Tim Cook on Friday.
Four of the U.S. House Republicans, including the chairman of the Energy and Commerce Committee, wrote a letter to Apple CEO Tim Cook on Friday.
As per the letter, Apple’s CEO has been enquired about various queries regarding the throttling on older iPhones. Furthermore, there were also questions regarding an iPhone battery that overheated and began to smoke recently in Switzerland.
Apple has also recently received letters of inquiry from the US Senate as well with Senator John Thune, chairman of the Senate Commerce Committee. As of this writing, there happens to be no word from anyone at Apple.
Admitting to one’s mistake is the first step to improvement, and one must acknowledge the fact that at least Apple was brave enough to admit to their throttling practices. That being said, it is a malpractice and a breach of the consumer’s rights.
While the team has started battery replacement programmes and is trying its best to regain the trust of its users, it does open a space for other companies to take advantage. Many OEMs such as HTC, Motorola, Samsung, and LG have already given official statements of no such practices being done on their devices.
While Apple has started battery replacement programmes and is trying its best to regain the trust of its users, it does open a space for other companies to take advantage.
Considering the depth of the Apple’s ‘Batterygate’, we do not see the situation settling down anytime soon. As part of Apple’s user base and community, what do you feel about all this and what future steps should the company take to make things better? Do let us know your thoughts in the comments down below.