The COVID-19 pandemic has taken its toll on almost every industry. Phone makers are faced with canceled launches, product shortages, and shuttered stores to practice social distancing and prevent the spread of the virus. The consumers too are on a forced total lockdown for the same reason. Hence, many phone makers, including OnePlus, Oppo, and Huawei among others have decided to extend warranties on their products.
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OnePlus
OnePlus recently shut down its offline stores and delayed online deliveries but now it’s decided to extend product warranty until May 31. This applies to devices whose warranty is set to expire between March 1 and May 30. The company has also extended the return and replacement period from 15 to 30 days. It will also offer “free two-way shipping for all returns, replacements, and repairs,” says the blog post.
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Realme
For all Realme products whose warranty expires between March 20 to April 30, users will have a chance until May 31 to get their devices fixed. The replacement period for all new purchases made between March 15 to April 30 has also been extended to 30 days. As for any queries, you can use the ‘CALLME’ service that will be available all seven days of the week from 9:00 AM to 6:00 PM IST.
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Huawei
Huawei is also doing its part to ease the consumer during the prolonged lockdown. The Chinese giant has extended the warranty on everything from smartphones and watches to headsets and chargers until June 30. This is applicable for products whose warranty is set to expire between March 21 and June 21.
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Oppo
Last evening, Oppo too decided to offer its customers extended warranties on all of its products and accessories. Calling it an “extended term,” all devices that will go out of warranty between March 23 and May 30 are covered until warranty until May 31. The company is also including warranties on chargers, battery, data cables, and customer service offers like one-time screen replacement until May 31.
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Honor
Finally, Huawei’s sub-brand Honor also tweeted yesterday that it’s extending the warranty on all products until June 30, whose warranty is expiring between March 21 and June 21.
Amidst the ongoing 21-day lockdown in India, phone makers are doing their part to not only show solidarity with users and curb the spread of Coronavirus but also helping the government and health institutions by donating essentials like masks, and hazmat suits among other things. Most phone makers have also placed manufacturing operations on hold in compliance with the local government’s instructions.
