- // Update 1 (02/01/2021 4:48 pm) Xiaomi's official statement on Mi A3 bricking debacle
As the year comes to a close, Xiaomi has started rolling out the Android 11 update for its lonesome Android One smartphone, the Mi A3, across the globe. Many users have reported receiving the update, which weighs in at 1.4GB. It brings along the improved notification shade, conversation bubbles, enhanced privacy, and all of the key Android 11 features.
If you are a Mi A3 owner who sees the Android 11 update notification and is eager to try out the new features, we suggest you not to rush to install the update. Xiaomi did not announce an official update release date for the Mi A3, so seeing the Android 11 update rollout is a bit surprising. But, it’s plausible as the company does not need to ready the MIUI 12 skin for Mi A3. It is an Android One smartphone and runs stock Android.
Witnessing an influx of reports, it looks like someone at Xiaomi has jumped the gun. They have accidentally pushed out a half-baked Android 11 update to Mi A3 users. The update has bricked the device of some users.
Mi A3 Bricked After Android 11 Update
Seeing that notification would have been a delight for Mi A3 users, especially after the botched Android 10 update rollout earlier this year. But, it turned into an unfortunate situation in no time.
Several users have taken to Xiaomi’s global community forums (not India as it remains banned alongside PUBG Mobile and TikTok) and social media to complain that the update has bricked their Mi A3. The update has rendered their device unusable.
As you can see in the tweets below, users report that their Mi A3 units do not respond to button presses nor do they detect power input. This makes the situation grimmer as it’s making it difficult for users to even hard reset or rollback their devices.
@XiaomiIndia Today, you guys released Android 11 for Xiaomi Mi A3. It bricked my device and now it's not booting
up again!— Aditya Gupta (@ohhiadi) December 31, 2020
@MiIndiaSupport @XiaomiSupport After installing the Android 11 update on Mi A3, on rebooting, it stuck on "Android One" Logo, now not starting again and doesn’t even detect the charger. Please, don’t install Android 11 update.@TechnicalGuruji @PiunikaWeb @gizmochina
— Gautam Rishi(KD) (@Gautam4278) December 31, 2020
The bricking issue does not seem to be limited to India. Several users from Greece and Italy have also voiced their concern on the community forum. Since the update rollout started only a couple-odd hours ago, the root cause of the problem is currently unclear. Xiaomi is yet to issue an official statement, but owning the Mi A3 in the name of stock Android One has turned into a nightmare in 2020.
Mi A3 was launched with Android 9 Pie out-of-the-box and received Android 10 back in April this year. The update was bug-riddled at the start and it took Xiaomi four tries to roll out a stable update. So, we suggest you don’t get tempted to install the Android 11 update and wait for a few days.
Update 1 (02/01/2021 4:48 pm)
After staying mum for a couple of days, Xiaomi has today issued an official statement addressing the Mi A3 Android 11 update situation. The company says it is aware of the problem and has halted the update rollout. It is working on a fix at the moment.
You can read Xiaomi’s complete statement right here: “It has come to our notice that few users of Mi A3 are facing issues with the recent OTA update of Android 11. While the rollout has been stopped already at our end，our teams are working towards resolving the issue at the earliest. Customer experience is our top most priority and we regret the inconvenience caused. We will keep all users updated on the next steps.”
In the statement above, neither does the company offer a timeline for when the rollout will resume nor does it include any information on repairs. A lot of users have taken to social media to complain that Xiaomi’s service centers are demanding a hefty fee to repair the motherboard of their bricked Mi A3.
Comments
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I’m so furious they charged me as well when I tried to explain this being Android 11 update fault not the user. Mi store staff are very rude and unprofessional and looting everyone for unnecessary things.
I am also facing same problem. Service Center guys are asking Rs. 6800/- to fix the mother board which got damaged due to android 11 update and also phone’s warranty period was completed on 5-oct-2020. Because of their buggy OS software, we are suffering and instead of providing free service, they are asking for money. Making money out of their buggy OS software.
Xiaomi issued a statement that they are providing free repairs for this problem at verified Mi centres. I think you are getting duped. Also what’s with Indian technicians and the motherboard=_=
hi,
could you please share the link with the official message from Xiaomi? thanks a lot!
I am also in the same situation right now, and I don’t know when I’m gonna see my phone working….on 31st eve I got disappointment from so-called the no. company of India #xiaomiindia #xiaomi
what to do the bricked phone? (Mi A3)
My Xiaomi Mi A3 Android 11 upgrade just bricked my phone. Same as story, rebooted to green logo on white backdrop for an hour and just hung there. Powered off and tried to power on, and it won’t do anything. Totally hung, no lights when plugged into power, etc. Google really sucks, and Xiaomi is not doing nearly enough QA on these updates.